the REFINERY

SALON STRATEGY HUB 

 

 

Your 90-Day Clarity Plan Jan 22, 2026

Turning big goals into real progress without burnout.

Most leaders don’t struggle with vision.They struggle with holding the vision while managing the day-to-day demands of running a business. Big goals sit in the background while urgent needs take over, and before long, everything feels important ...

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The Power of Core Values in Scaling Your Team & Culture Jan 15, 2026

Growth reveals everything.

When your business is small, culture is carried by proximity. You’re present, you model expectations, and you can course-correct in real time. But as you scale, clarity either grows with you or chaos does.

That’s where core values stop being inspirational and start becom...

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Build a Business You Actually Want to Lead Jan 07, 2026

How to Escape Default Mode Leadership and Cast a Vision You Can Execute

There’s a moment every salon owner eventually hits.

It usually sounds like:

“This isn’t quite what I thought it would be.”

“I built this and I’m proud, but I’m tired.”

“I’m running the salon… but it’s also running me.”

If ...

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Understanding Your Profit Margins Sep 19, 2025

What You Keep Is More Important Than What You Make 

It’s easy to get caught up in revenue. The big number that feels like success. But what truly matters isn’t how much money comes in… it’s how much you keep. That’s where profit margin comes in.

This week, we’re digging into what profit margin rea...

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Where Is Your Money Going? Sep 10, 2025

If you’ve ever found yourself wondering, “Why is my salon always busy, but my bank account doesn’t reflect it?”, you’re not alone. Being fully booked is a great feeling… but it’s not the whole story.

In this week’s Know Your Numbers, Know Your Power series, we’re breaking down the five non-negotiab...

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Hard Conversations Are Healthy Aug 27, 2025

How to Approach Performance and Behavior Issues With Clarity, Respect, and Growth in Mind 

You didn’t become a salon owner to avoid conflict.....but you also didn’t expect leading a team would require so many hard conversations.

Here’s the truth: Conflict isn’t a threat to your culture. It’s part ...

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Onboarding Isn’t a Checklist—It’s a Culture Launch Aug 22, 2025

What Most Salons Miss in the First 30 Days 

Hiring a new stylist or support team member is exciting! There’s energy, hope, and potential in the air. But how many times have you hired someone with high hopes… only to feel disillusioned a few months later?

Chances are, it wasn’t just a hiring issue....

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