What You Keep Is More Important Than What You Make 

It’s easy to get caught up in revenue. The big number that feels like success. But what truly matters isn’t how much money comes in… it’s how much you keep. That’s where profit margin comes in.

This week, we’re digging into what profit margin rea...

If you’ve ever found yourself wondering, “Why is my salon always busy, but my bank account doesn’t reflect it?”, you’re not alone. Being fully booked is a great feeling… but it’s not the whole story.

In this week’s Know Your Numbers, Know Your Power series, we’re breaking down the five non-negotiab...

How to Approach Performance and Behavior Issues With Clarity, Respect, and Growth in Mind 

You didn’t become a salon owner to avoid conflict.....but you also didn’t expect leading a team would require so many hard conversations.

Here’s the truth: Conflict isn’t a threat to your culture. It’s part ...

What Most Salons Miss in the First 30 Days 

Hiring a new stylist or support team member is exciting! There’s energy, hope, and potential in the air. But how many times have you hired someone with high hopes… only to feel disillusioned a few months later?

Chances are, it wasn’t just a hiring issue....

When it comes to building a high-performing salon team, skill will get you so far. Heart is what keeps culture strong! At theREFINEnetwork, we believe that the team you build is the culture you keep, and hiring should be one of your most intentional leadership actions.

This week, we’re diving in...

As a salon leader, growth can feel exhilarating and exhausting. The more your business expands, the more demands are placed on your time, your team, and your energy. Without the right boundaries in place, growth won’t feel like momentum....it’ll feel like mayhem.

If you’ve ever said yes when you...

Here’s the thing no one warns you about in leadership: You don’t wake up one day and realize you’ve lost your vision.

It happens slowly.

Quietly.

Decision by decision.

Until one day, the business you built to reflect your dream feels more like a machine you’re just trying to keep running.

We...