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the REFINERY
SALON STRATEGY HUBÂ
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Real stories. Honest lessons. And the truth about what it really takes to lead well.Â
Leadership looked different in my head.
I thought it meant having a plan, being decisive, staying in control, and keeping things polished on the outside...no matter what chaos was happening behind the scenes.
I ...
Why putting people first is the most sustainable way to grow your salon .
You want to grow your salon. Add team members. Increase revenue. Build a brand that lasts.
But if you’re like most salon owners, you’ve hit some familiar roadblocks:
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Team turnover feels constant
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Culture is inconsis
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You became a salon owner or team leader because you wanted to build something meaningful.But somewhere along the way, leadership became overwhelming. You’re managing client flow, smoothing over team tension, and trying to keep a great culture alive.
The truth is, great leadership isn’t about doing ...
How are you showing up as a leader? Do you serve with a towel draped over your forearm or do you serve with a clipboard in hand?
In an industry powered by connection, creativity, and collaboration, leadership can’t be about ego. True leadership—especially in the beauty industry—isn’t about having a...
You’re running late for a team meeting.
A stylist just called out.
The front desk is double-booked.
And someone can’t find the color formula for a long-time guest.
Sound familiar?
As a salon owner, you’re juggling a million things. But here’s the truth no one talks about enough:
It’s not the c...
Redefining What It Means to Lead a Salon
You’ve built something incredible — a loyal clientele, a buzzing salon floor, and a strong brand. But if you’re still behind the chair five (or six) days a week and running everything behind the scenes… it’s no wonder you’re exhausted.
You didn’t open your ...
You opened your salon with a dream — a place where creativity thrives, your team feels empowered, and the business supports your lifestyle.
But now?
You’re busy. You’re tired. You’re stuck.
Here’s the truth:Â
Most salon owners hit a plateau — not because they’ve failed, but because they’ve outgr...