the REFINERY

SALON STRATEGY HUB 

 

 

Where Is Your Money Going? Sep 10, 2025

If you’ve ever found yourself wondering, “Why is my salon always busy, but my bank account doesn’t reflect it?”, you’re not alone. Being fully booked is a great feeling… but it’s not the whole story.

In this week’s Know Your Numbers, Know Your Power series, we’re breaking down the five non-negotiab...

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Hard Conversations Are Healthy Aug 27, 2025

How to Approach Performance and Behavior Issues With Clarity, Respect, and Growth in Mind 

You didn’t become a salon owner to avoid conflict.....but you also didn’t expect leading a team would require so many hard conversations.

Here’s the truth: Conflict isn’t a threat to your culture. It’s part ...

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Onboarding Isn’t a Checklist—It’s a Culture Launch Aug 22, 2025

What Most Salons Miss in the First 30 Days 

Hiring a new stylist or support team member is exciting! There’s energy, hope, and potential in the air. But how many times have you hired someone with high hopes… only to feel disillusioned a few months later?

Chances are, it wasn’t just a hiring issue....

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Hiring for Heart: How to Interview for Values, Not Just Skill Aug 15, 2025

 

When it comes to building a high-performing salon team, skill will get you so far. Heart is what keeps culture strong! At theREFINEnetwork, we believe that the team you build is the culture you keep, and hiring should be one of your most intentional leadership actions.

This week, we’re diving in...

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Guardrails for Growth: Boundaries Every Salon Leader Needs Jul 31, 2025

 

As a salon leader, growth can feel exhilarating and exhausting. The more your business expands, the more demands are placed on your time, your team, and your energy. Without the right boundaries in place, growth won’t feel like momentum....it’ll feel like mayhem.

If you’ve ever said yes when you...

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How to Stay Anchored When Everything Pulls at You Jul 16, 2025

 

Here’s the thing no one warns you about in leadership: You don’t wake up one day and realize you’ve lost your vision.

It happens slowly.

Quietly.

Decision by decision.

Until one day, the business you built to reflect your dream feels more like a machine you’re just trying to keep running.

We...

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What I’ve Learned About Leadership the Hard Way Jun 11, 2025

Real stories. Honest lessons. And the truth about what it really takes to lead well. 

Leadership looked different in my head.

I thought it meant having a plan, being decisive, staying in control, and keeping things polished on the outside...no matter what chaos was happening behind the scenes.

I ...

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