All Episodes
Episodes
Erinās Takeover: What Sets Refine Apart
Erin takes over the mic and puts Christopher and Evan in the hot seat to talk about what truly sets The Refine Network apart. From the origins of Refine to the heart behind salon growth, leadership, and pricing ā this...
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High Performers: Why they're leaving -- and how to keep them
In this episode, Evan and Chris dive into why high-performing stylists and service providers leave ā and what leaders can do to keep them.
They unpack three core reasons top talent drifts away: leadership, goals, and...
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7 Ways Leaders Seize Opportunity
Every leader is faced with opportunitiesābut not everyone takes them. In this episode, we unpack seven ways leaders can recognize, step into, and maximize the moments that move their life and business forward. From...
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Growth vs. Gossip: Keeping Culture Strong
Whatās the difference between venting and gossip ā and why does it matter for your team? In this episode, we react to a fiery Dave Ramsey clip and explore how negativity shows up in salons, why it damages trust, and...
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From Burnout to Purpose: Finding Joy in Your Work Again
Ever feel like youāre just showing up, unlocking the doors, and going through the motions? In this episode, we talk about what to do when the passion fades ā and how to reconnect with the purpose behind your work.
We...
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Beyond Booking: Using Tech to Grow Your Salon
In this episode of The Refine Network Podcast, we sit down with Joe DiFalco, Senior Partnerships Manager at Phorest, one of the leading salon software platforms, to talk about where the industry is headed and how...
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Leading with Legacy: 3 Regrets You Can Still Avoid
What do people actually regret at the end of their livesāand how can leaders like you avoid the same fate?
In this episode, David Naim returns to share three powerful reflections from his late fatherās legacy that...
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(EXCLUSIVE) Behind the Scenes of Scale: Leading, Budgeting & Growing Your Salon
Weāre bringing you something special. This exclusive episode is part of our Scale Coaching Series, where we take you behind the scenes of the systems, structure, and strategy that fuel real salon growth.
In part one,...
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Whatās Holding Your Salon Back: Systems vs People
From KPI boards and shoutāouts to meetings that keep everyone aligned, we share practical examples, mindset shifts, and stories from real salons. If youāve ever felt stuck trying to solve the same problems over and...
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Strong Teams Don't Happen by Accident
In this episode, weāre diving into what it really takes to build a connected, high-performing salon teamāfrom group flow and psychological safety to leadership habits and onboarding systems that scale.
If youāve ever...
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Salon Metrics to Stop TrackingāAnd What to Track Instead
Not all numbers are created equal. In this episode, we break down the metrics that are holding salons backāand the ones that actually drive growth. From service sales per hour to average ticket, we're cutting through...
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Future-Ready Salons: Tech, Truth & The Next Era with Gordon Miller
In this episode, Gordon Miller returns to the podcast for a thought-provoking conversation on the future of the beauty industry. From tech innovations like AI agents and intuitive salon systems to the realities of...
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