All Episodes
Episodes
Future-Ready Salons: Tech, Truth & The Next Era with Gordon Miller
In this episode, Gordon Miller returns to the podcast for a thought-provoking conversation on the future of the beauty industry. From tech innovations like AI agents and intuitive salon systems to the realities of...
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Leading with Presence | The AVV Approach
In this episode, weāre breaking down the AVV Approachāwhat it really means to be Available, Visible, and Valuable as a leader. From jumping in to help at the front desk to noticing the tiny details that shape the...
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Inside the Leaderās Retreat: Takeaways, Tears & Team Building
In this bonus episode, weāre fresh off the REFINE Leaderās Retreat and sitting down to talk through what made this one feel differentāfrom emotional breakthroughs and honest conversations to real-time strategy shifts...
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EVOLVING AS A LEADER: How Owning Mistakes Builds Stronger Teams
In this episode, we sit down with salon owner and industry leader Wendy BĆ©langer for an honest, insightful conversation about leadership, change, and the lessons no one talks about. From opening a second business...
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DIFFICULT GUESTS | Protecting Your Team & Winning the Relationship
In this episode, weāre digging into how to handle difficult guests, protect your team, and still win the relationship. We share real stories from behind the scenesāincluding guests who crossed the lineāand break down...
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Leadership, Legacy & Ego with Sam Villa
In this episode, Sam Villa joins us for a raw and inspiring conversation on what it really takes to build a legacy in the beauty industry. We talk about leadership, ego, humility, and mentorship, and Sam shares...
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Bringing Social Media Into Your Salon (Without Breaking the Bank)
In this episode, we dive into authenticity in beauty, personal expression, and the power of individualityāboth for stylists and their clients. We also break down how salons can build a social media role, what...
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The Pain of Discipline vs. Disappointment: The Leadership Choice You Must Make
Leadership isnāt just about managing a teamāitās about making the right choices, even when theyāre hard. In this episode, we break down the real reason many salon owners struggle with leadership, why investing in...
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Leading the Next Generation: Are You a Leader Worth Following?
Hiring and retaining young stylists has changedābut has your leadership approach evolved with it? In this episode, we challenge outdated mindsets around new hires, break down tiered commission strategies that work,...
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Stick It to Mediocrity: How One Simple Exercise Revolutionizes Your Team
Ever feel like getting your team to tackle the chore list is an uphill battle?
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In this episode, we break down a simple yet powerful exercise that shifts the mindset from obligation to ownership. By using post-it...
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The āLet Themā Theory: A powerful way to let go and focus on what you can control.
In this episode, we dive into Mel Robbinsā powerful āLet Themā theoryāan approach that challenges us to stop wasting time and energy trying to control others. Inspired by Robbinsā wisdom and personal experiences, we...
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The Vibe Check: Are You Bringing Joy or Chaos
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Ready to level up your leadership game, salon owners?Ā
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This episode is all about relatabilityāthe secret weapon for transforming your team culture!
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Weāre diving into an inspiring story about a leader who shook...
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