All Episodes
Episodes
DIFFICULT GUESTS | Protecting Your Team & Winning the Relationship
In this episode, weāre digging into how to handle difficult guests, protect your team, and still win the relationship. We share real stories from behind the scenesāincluding guests who crossed the lineāand break down...
View Episode
Leadership, Legacy & Ego with Sam Villa
In this episode, Sam Villa joins us for a raw and inspiring conversation on what it really takes to build a legacy in the beauty industry. We talk about leadership, ego, humility, and mentorship, and Sam shares...
View Episode
Bringing Social Media Into Your Salon (Without Breaking the Bank)
In this episode, we dive into authenticity in beauty, personal expression, and the power of individualityāboth for stylists and their clients. We also break down how salons can build a social media role, what...
View Episode
The Pain of Discipline vs. Disappointment: The Leadership Choice You Must Make
Leadership isnāt just about managing a teamāitās about making the right choices, even when theyāre hard. In this episode, we break down the real reason many salon owners struggle with leadership, why investing in...
View Episode
Leading the Next Generation: Are You a Leader Worth Following?
Hiring and retaining young stylists has changedābut has your leadership approach evolved with it? In this episode, we challenge outdated mindsets around new hires, break down tiered commission strategies that work,...
View Episode
Stick It to Mediocrity: How One Simple Exercise Revolutionizes Your Team
Ever feel like getting your team to tackle the chore list is an uphill battle?
Ā
In this episode, we break down a simple yet powerful exercise that shifts the mindset from obligation to ownership. By using post-it...
View Episode
The āLet Themā Theory: A powerful way to let go and focus on what you can control.
In this episode, we dive into Mel Robbinsā powerful āLet Themā theoryāan approach that challenges us to stop wasting time and energy trying to control others. Inspired by Robbinsā wisdom and personal experiences, we...
View Episode
The Vibe Check: Are You Bringing Joy or Chaos
Ā
Ready to level up your leadership game, salon owners?Ā
Ā
This episode is all about relatabilityāthe secret weapon for transforming your team culture!
Ā
Weāre diving into an inspiring story about a leader who shook...
View Episode
Courage, Connection, and Empathy: Leadership Lessons That Stick
In this episode, we dive into a thought-provoking discussion inspired by a Brene Brown video about the evolution of leadership: from muscle to brain to heart.
Ā
We explore how courage, connection, and empathy define...
View Episode
When Trusted Team Members Walk Away
In this episode, we dive into one of the most challenging aspects of salon ownership: losing team members you thought would be with you for the long haul.
Ā
From handling the emotional impact of unexpected departures...
View Episode
How Pricing Structures Fuel Team Success
In this episode of The Refined Network Podcast, we dive into why level systems and pricing structures arenāt just about numbersātheyāre about creating opportunities. Whether youāre running a salon or any kind of...
View Episode
Recap of the Salon Leaders Retreat: Real Talk, Real Growth
In this episode, we dive deep into our recent Salon Leaders Retreat. Join Evan and Christopher as they recap the powerful moments, real conversations, and invaluable insights from the event. We kick things off with a...
View Episode
