All Episodes
Episodes
The Hidden Cost of Your Color Bar
Your color bar could be costing your salon more than you think.
In this episode, we sit down with leaders from L’ANZA and Vish to break down what’s really happening behind the color bar—from product waste and excess...
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The Power of Salon Apprenticeship
What happens when you intentionally invest in developing talent from the very beginning?
In this episode, you’ll hear from Chantal and Lily of ECLIPS Salon about the power of salon apprenticeship from both sides of...
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Why Great Leaders Don't Want "Yes People"
If everyone on your team agrees with you, it might be time to ask a different question. The best leaders aren't surrounded by "yes people." They're surrounded by people who care enough to challenge ideas, ask hard...
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The Pricing Mistake Even Successful Salon Owners Make
Building a successful salon doesn't always mean you're charging the right prices.
In this episode, Christopher sits down with Michelle Rouser of 40 Volume Salon to unpack what happened after taking her team through...
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Should You Let An Employee Stay After Giving Notice?
One of the hardest leadership moments you'll face as a salon owner is when an employee gives notice and asks to stay for a few more weeks.
Do you let them finish out their schedule?Do you ask them to leave...
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What Makes Great Stylists Grow Faster
What helps some stylists grow faster than others?
It's not just technical skill.
In this conversation from ABS Chicago, Ruthie and Alondra of Silver Salon share the mindset shifts that have shaped their careers in...
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From Stylist Thinking to Owner Thinking: The Numbers That Changed Everything
In this episode, Erin Silver shares what happened when she went through SCALE for a second time and why the experience landed differently than it did the first time.
Erin opens up about stepping fully into her role as...
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The Fear About Raising Your Prices | From a Stylist Perspective
What does it actually feel like to go through a major salon pricing shift?
In this episode, Christopher sits down with Megan from Mercer Hair Studio to talk about her experience going through SCALE and the emotional...
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The Truth About Raising Prices in Your Salon
What actually happens when you raise your salon prices?
In this episode, Crystal Mercer joins the podcast to talk about leadership, culture, pricing psychology, and building a salon team that can truly thrive.
The...
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Before You Fire a Stylist for Redos...
What do you do when a stylist keeps getting redos?
It’s easy to jump to firing.But most of the time, that’s not actually the solution.
In this episode, we break down what’s really going on when clients keep coming...
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What SCALE Actually Does for Salon Owners
If you’ve been hearing us talk about SCALE and wondering what it actually is—this episode is your inside look.
We break down where SCALE started, how it’s evolved, and what it’s becoming as we move into a more...
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What “Unreasonable Hospitality” Means for Salon Owners
Great service is expected.Hospitality is what makes you unforgettable.
In this episode, we break down what “unreasonable hospitality” actually means for salon owners — and why it may be the single greatest competitive...
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