Raising Prices Is Personal: Leading Your Team Through Change

Raising prices affects more than your service menu. Emily Richardson of Bella Trio joins Christopher to share how she prepared her team for new pricing through SCALE. From transparent conversations to personal handwritten notes, Emily explains how she helped her staff feel supported and confident in their value. They also explore why small price increases weren’t enough and what became clear when she looked deeper into the numbers.

🔗 Resources & Links

📈 Learn more about Growth Coaching:
https://www.therefinenetwork.com/growth-coaching

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https://www.therefinenetwork.com/artistacademy

📊 Discover SCALE (the Refine systems program):
https://www.therefinenetwork.com/scale

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Chapters
00:52 Could Your Business Run Without You for a Month?
05:00 Meet Emily Richardson of Bella Trio
06:18 Preparing Yourself Before Preparing Your Team
08:05 Communicating Changes That Affect Personal Income
10:29 Keeping Communication Clear Across Three Locations
12:37 Why Money Conversations Need to Be Face to Face
14:08 Helping Your Team Feel Worthy of Their Pricing
18:17 Why a $5 Price Increase Wasn’t Enough
20:11 Building Connection Through the SCALE Workshop
22:09 Final Takeaways and How to Learn About SCALE