The REFINE Network

The REFINE Network

Hosted by: Evan Silver & Christopher Hartl

Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related. Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon...

All Episodes

Episodes

Leading the Next Generation & Silver Salon's Artist Academy - Jordan Foxx

Episode #18

Being led by boomers and leading Gen Z's are totally differentBefore getting an associate ask yourself, do you want help behind the chair or do you want to leave a legacy?Once Jordan's passion was ignited, her purpose...
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What If I Hired The Wrong Person? - David Nasim

Episode #17

First we have to look at ourselves as leaders. Take the blameDon't give in to the "need to hire" pressureSet clear expectations for your staff on the front end instead of the back end.Care more about "who they are"...
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5 Tips To Build A Team Mentality

Episode #16

5 Tips To Build A Team Mentality:Less of you and more of themUse the words "Us" and "Our"Empower Your TeamCommunicate with them on a personal levelCelebrate winsAs a leader you take responsibility when things go bad...
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How To Lead An Unhealthy Teammate To The Top with Madison Waterman

Episode #15

To address an unhealthy mindset sometimes you have to have a tough conversation.Ask yourself "Do I see a better version of this person on the other side of a tough conversation."Ask yourself "Do I love this person...
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BONUS EPISODE- The App That Changed Our Business (NUMA)

Episode #14

Spend time interacting with your customers to know their experienceTo build a great team you have to have great customer careTake care of the guest that's front of youTexting a business is a great opportunity to start...
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How do you know when to step down from a leadership position w/ Madison Waterman

Episode #13

Madison Waterman from Silver Salon sits down with us to talk about how she stepped away from the lead team to better serve her family. It only made her a better leader all around. When is the right time to step away...
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Tips for Team Communication

Episode #12

Breaking down communication in 3 key areas and how to utilize them to the max.Daily CommunicationWeekly CommunicationMonthly CommunicationOvercommunication is a myth and as leaders we need to strive for...
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Leadership with Daniel Mason Jones Part 2

Episode #11

Part 2 with Daniel Mason Jones we talk about working with your spouse, work/life balance and why everyone needs a coach. What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in...
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Leadership with Daniel Mason Jones Part 1

Episode #10

What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in the past few years. He is a salon owner, stylist and a coach for so many in the beauty industry. Follow him at...
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How to Handle Upset Guests

Episode #9

Ever had to have a conversation with an upset guest and not know what to do. Going into a conversation where emotions could be high for the other party without a plan is dangerous. In this episode Evan talks about 4...
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Having a plan when interviewing and hiring

Episode #8

Having structure in your interviews not only serves you, but serves the person you are interviewing. A lot of times we are not sure what our next step is. In this episode we talk about 7 things we use in our own...
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Micah Sannan Co-CEO of Soundstripe - A conversation on his fast growing company

Episode #7

In this episode Evan connects with his friend Micah Sannan who is the Co-CEO of Soundstripe. They went from $127,000 in revenue in 2016 with 3 people to 6.5 million dollars in revenue in 2019 with 65 employees. We...
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