The REFINE Network

The REFINE Network

Hosted by: Evan Silver & Christopher Hartl

Welcome to The Refine Network with Evan Silver, your go-to podcast for all things salon industry-related. Join us as we dive deep into topics ranging from leadership development, cultivating a positive salon...

All Episodes

Episodes

How To Lead An Unhealthy Teammate To The Top with Madison Waterman

Episode #15

To address an unhealthy mindset sometimes you have to have a tough conversation.Ask yourself "Do I see a better version of this person on the other side of a tough conversation."Ask yourself "Do I love this person...
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BONUS EPISODE- The App That Changed Our Business (NUMA)

Episode #14

Spend time interacting with your customers to know their experienceTo build a great team you have to have great customer careTake care of the guest that's front of youTexting a business is a great opportunity to start...
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How do you know when to step down from a leadership position w/ Madison Waterman

Episode #13

Madison Waterman from Silver Salon sits down with us to talk about how she stepped away from the lead team to better serve her family. It only made her a better leader all around. When is the right time to step away...
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Tips for Team Communication

Episode #12

Breaking down communication in 3 key areas and how to utilize them to the max.Daily CommunicationWeekly CommunicationMonthly CommunicationOvercommunication is a myth and as leaders we need to strive for...
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Leadership with Daniel Mason Jones Part 2

Episode #11

Part 2 with Daniel Mason Jones we talk about working with your spouse, work/life balance and why everyone needs a coach. What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in...
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Leadership with Daniel Mason Jones Part 1

Episode #10

What an honor to have Daniel Mason Jones on the podcast. He is has been so influential to me in the past few years. He is a salon owner, stylist and a coach for so many in the beauty industry. Follow him at...
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How to Handle Upset Guests

Episode #9

Ever had to have a conversation with an upset guest and not know what to do. Going into a conversation where emotions could be high for the other party without a plan is dangerous. In this episode Evan talks about 4...
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Having a plan when interviewing and hiring

Episode #8

Having structure in your interviews not only serves you, but serves the person you are interviewing. A lot of times we are not sure what our next step is. In this episode we talk about 7 things we use in our own...
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Micah Sannan Co-CEO of Soundstripe - A conversation on his fast growing company

Episode #7

In this episode Evan connects with his friend Micah Sannan who is the Co-CEO of Soundstripe. They went from $127,000 in revenue in 2016 with 3 people to 6.5 million dollars in revenue in 2019 with 65 employees. We...
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How to Lead Effective 1 on 1 Meetings

Episode #6

This episode will change the culture of your company. If you are not having consistent 1 on 1 meetings with your staff, you are missing out on an incredible opportunity to build your culture and loyalty in your...
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Kevin Smith - Having Tough Conversations

Episode #5

Tough conversations need to happen for an organization to grow. Ever had to have a tough conversation with someone on your team? Never know what to say? Kevin Smith walks us through the 3 'W's" to prepare having a...
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David Nasim (Engage Real Estate Group) - How to Build a Great Team

Episode #4

In this episode David Nasim talks about building a team and making sure your vision is bigger than you are. David Nasim was a real estate agent years ago and then stepped into full time ministry. He is back in real...
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