All Episodes
Episodes
Building Leadership Equity: Lessons from Evan's Leadership Journey
In this podcast episode, hosts Christopher and Evan discuss their leadership journeys, emphasizing the importance of building relationships and equity within their teams.
They highlight key principles such as viewing...
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Crisis? What Crisis? Handling the Unexpected
In this episode of the Refine Network podcast, hosts Evan and Chris discuss a day filled with technical challenges during a live webinar.
Despite thorough preparations, they faced unexpected video and audio failures...
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Retail Rundown: Profit Booster or Resource Drain?
Retail Rundown: Profit Booster or Resource Drain?
This episode of the Refine Network podcast tackles the controversial topic of how retail can significantly support and grow salon businesses. Despite the sarcasm about...
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Luxury in Service: A Deep Dive into Customer Care
Discussing the importance of luxury customer service in the salon industry, emphasizing the impact of personalized care, culture, and awareness on the overall experience. It highlights the role of the right people and...
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Refining the Salon Industry, One Leader at a Time!
In this episode of "The Refined Network Podcast," Evan and Christopher reflect on their recent experiences at the L’ANZA big event, where they launched the Refined Network. They discuss the unique approach of their...
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Working With Your Spouse
Get ready for a great conversation as Evan and Erin dive into the exhilarating world of working with your spouse in a salon business. Join us as we spill the tea on starting the conversation with salon owners, share...
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Lessons Beyond the Salon - Sally Lemmo
In this episode of the podcast, Sally, a renowned educator and influencer in the hair salon industry, talks about her life journey including her time becoming an Instagram influencer and battling with breast...
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2023 Reflections: Stepping Stones to 2024
In this episode, hosts Evan and Erin Silver discuss their experiences and lessons learned in 2023, specifically in their business. They touch on a variety of topics such as stepping away from behind the chair,...
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Keeping the culture while growing the team Part 2 - Michelle Rouzer 40 Volume Salon
Evan recently chatted with Michelle on Touch the Line podcast and heard her inspiring account of strengthening 40 Volume Salon's team to over 50 passionate individuals since the starting the salon. Not only did she...
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Keeping the culture while growing the team Part 1 - Michelle Rouzer 40 Volume Salon
Evan recently chatted with Michelle on Touch the Line podcast and heard her inspiring account of strengthening 40 Volume Salon's team to over 50 passionate individuals since the starting the salon. Not only did she...
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Overcoming Depression and Finding Your Best Self - Haley Stafford
At Silver Salon, Haley is a stylist and assists with our education and interview process - no small feat. But beneath the surface of her success, she battled a raging storm in silence: depression. Recently sitting...
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No Hard Hat Required Leadership - Skip Anders
I sit down with my good friend Skip Anders to talk about his career change into the construction world. We find out what a great guest experience is and how to lead people in any industry.
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