All Episodes
Episodes
3 Things You Need to Stop Saying
"I tell it like it is" or "I'm just blunt" are 2 phrases that are selfish for a leader to say. This only benefits the communicator and makes them feel good.We’ve done that before or this is the way we’ve always done...
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What does Gossip & Top Talent Have In Common?
Are you losing top talent? How to control it and navigate it.Your staff HATES it and wondering if you are going to do anything about it.Top performers in any industry hate gossip and drama and will move on to greener...
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Evolving as a Leader - with Erin Silver
How to lead through CovidDelegating and empowering is the key to growthIf someone can do it 80% as well as you...hand it offLeading people through tough times and protecting the team culture
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Leading Better using the Enneagram - Keanu Trujillo
9 Enneagram Types:The ReformerThe HelperThe AchieverThe IndividualistThe InvestigatorThe LoyalistThe EnthusiastThe ChallengerThe Peacemaker
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Top 10 Favorite Apps
My Top 10 Favorite Apps:SLACK - Great for workplace communicationCalendly - Change the way you schedule meetings. Use this for your 1 on 1's as well!Spark - The best way to handle your email. Chat back and forth and...
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Leading the Next Generation & Silver Salon's Artist Academy - Jordan Foxx
Being led by boomers and leading Gen Z's are totally differentBefore getting an associate ask yourself, do you want help behind the chair or do you want to leave a legacy?Once Jordan's passion was ignited, her purpose...
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What If I Hired The Wrong Person? - David Nasim
First we have to look at ourselves as leaders. Take the blameDon't give in to the "need to hire" pressureSet clear expectations for your staff on the front end instead of the back end.Care more about "who they are"...
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5 Tips To Build A Team Mentality
5 Tips To Build A Team Mentality:Less of you and more of themUse the words "Us" and "Our"Empower Your TeamCommunicate with them on a personal levelCelebrate winsAs a leader you take responsibility when things go bad...
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How To Lead An Unhealthy Teammate To The Top with Madison Waterman
To address an unhealthy mindset sometimes you have to have a tough conversation.Ask yourself "Do I see a better version of this person on the other side of a tough conversation."Ask yourself "Do I love this person...
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BONUS EPISODE- The App That Changed Our Business (NUMA)
Spend time interacting with your customers to know their experienceTo build a great team you have to have great customer careTake care of the guest that's front of youTexting a business is a great opportunity to start...
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How do you know when to step down from a leadership position w/ Madison Waterman
Madison Waterman from Silver Salon sits down with us to talk about how she stepped away from the lead team to better serve her family. It only made her a better leader all around. When is the right time to step away...
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Tips for Team Communication
Breaking down communication in 3 key areas and how to utilize them to the max.Daily CommunicationWeekly CommunicationMonthly CommunicationOvercommunication is a myth and as leaders we need to strive for...
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