Unlock Your Team_s Potential_ The Power of the Enneagram in Leadership and Culture
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Evan: , [00:00:00] we have our, our friend Keanu going to join us in just a bit to talk about the Enneagram.
And one thing that I definitely want to talk to him about, uh, Is he lives in Charlotte, North Carolina. He's been very, very involved helping Western North Carolina with the hurricane. So, uh, excited to have. Uh, him on. He is a true, um, leader in the community and I see that he's logged on right now. Uh, let's go ahead and bring him up.
Let's do this. You ready, Keanu? Here we go. What up, my friend? Here we
Keanu: are. Good afternoon,
Evan: morning,
Keanu: evening. right. Quite the crew.
Evan: Yea talking about Hurricane H been helping with that. U I kind of give us an upda been seeing what's been g well,
Keanu: the emergency after
big cold front coming in this week. So by tomorrow we're going to see 40s by Friday is going to be in the [00:01:00] thirties. So we have plenty of essentials that have been supplied, but now we're trying to get cold weather gear to them. And so we've got trucks pulling out every day, specifically resourcing them, but there's just more problems on more problems.
And we were able to get several companies in the area under one umbrella, kind of bring all of Gaston County together under our operation now. So I think I accidentally started a nonprofit this week, guys, I'm sorry if I've been so out of touch. I actually just was loading trucks this morning, had a run home shower and then run over here to be with you guys, but I'll tell you it's a it's a nice reprieve seeing you guys for a second.
Evan: Yeah, well, we appreciate what you're doing and, , follow him on Instagram. What's your, what's your Instagram handle at Keanu underscore true? He Oh, let me throw your name up because people are gonna be allowed true. What? Yeah, what you're doing is amazing. I love that you're a man of the the community.
Uh, and making it successful. And we connected, , you came to our elite, our staff retreat two years ago. Uh, we met prior to that [00:02:00] and, and the Enneagram you're, you still are about the Enneagram, , but you are, I mean, just the knowledge you brought to our team. They still talk about it. They still talk about Keanu and having one of our staff, you brought them to tears in a good way, but that staff member is like, I don't, I don't cry.
, , but you started to use the Enneagram to dive deep into, , them. So Christopher, tell us a little bit about. , yourself and then talk, give us a 30, 000 foot view of the enneagram because a lot of people are like the any of what, , so it kind of give us a, , a little bit about you, how you got into this and, , a little bit about the enneagram.
Keanu: Well, you did say Christopher, but I think you meant Keanu, right? Oh, did I say Christopher? Oh, my bad.
Christopher: I can talk about it, but I think he's the man. I'm also interested for context and, you know, weave it in however you might. , as you've [00:03:00] been doing all this, the, the network and the resource piece of it, maybe how the Enneagram has like brought some focus to you in that process.
Cause I mean, you're moving a lot of different resources with a lot of different people. So if you can sprinkle that in, as we move through our time today, uh, feel free, love to hear it, but yeah, let's, let's hear about your experience at the Enneagram.
Keanu: Well, the enneagram is just a tool. I emphasize the enneagram in the same way that when you're taking a trip to Hawaii, you know, you don't really care about the plane.
You just hope that it gets you there safely. Right? So the enneagram simply a vehicle. And that's where it translates into all areas is I tell people, I don't care if you know the enneagram. I care if you know. And love yourself and know and love others. You know, that's the real mission of it. And this just happens to be a tool and a filter that we can use.
And so for me, that's why I bit into it. My background was, I kind of have now the, the kind of journey here, uh, through my, my, uh, careers in corrections, law enforcement, military, uh, you know, ministry, financial services, and then, you know, and [00:04:00] entrepreneurship here. But the reason the Enneagram became so impactful for me and why I really wanted to share it was I had taken all the personality assessments and not to knock anything, but the assessments that I took.
Showed me a picture of who I was, but they didn't tell me what to do with that. Right. So big ones, discs, uh, disc Myers Briggs Colby index, culture index, predictive index, uh, the red, white, yellow, blue, and the animals and everything else is really cool. But it says. Hey, this is who you are, but I know who I am.
I exist with myself every day. So it was just like looking at a 2d picture. The Enneagram showed me more like a map and that's what I even like in the way that it's structured. It looks like a GPS. It looks like a compass of how to navigate myself. And at the time that I found the Enneagram, it was 2018.
I was just getting out of active duty military. I did active duty as well as. part time with the Army National Guard. And then when active duty met my wife, it's funny, I, it's the longest going April Fool's joke ever. I proposed to her on April 1st, 2018. And every [00:05:00] year, I think she's just waiting to see if it was an April Fool's joke.
And some days you might wish that it were, uh, cause I am a lot to handle. I'm a type eight. And at the same time, uh, being able to transition into this world of Law enforcement, military corrections, very hard driven types of organizations. It's okay to be a hammer and treat everyone like it's a nail, right?
And I was kind of my leadership is I was always loving, had a big heart, but it didn't often come across. And it doesn't really matter what you're saying. What matters is how someone's receiving it. What matters is how it's affecting someone or even moving them into action as a leader, as a business owner.
So I realized that there were a lot of times in my leadership that I That I hurt people and I didn't even know that I was hurting them or I was damaged or even self destruction and I didn't even know I was hurting myself. For example, I mentioned all of the career paths and you might say, wow, this guy must be 50 years old and I know he looks pretty old.
I did all of that by the time I was 26, right? So it was just like two years. I had a two year rule where I [00:06:00] got bored and I wanted to move on. That was a part of my personality that was destructive. I feared betrayal. So if I felt like things were not quite right, then I'll blow it up before you get a chance to hurt me.
Those are all things that I would have found had I have discovered the enneagram earlier. So when I moved to North Carolina in 2018, they had us do the enneagram and I thought, okay, another assessment is going to tell me what I already know. And I started reading it and I started to see, wait a minute, Okay.
There's something here because it's showing me the negative sides, the positive sides, what causes the negative, how to get more of the positive or even recover faster. And, uh, in my time in ministry, I use that some business owners that I was leading through my volunteer teams and ministry said, Hey, I have a business.
Can you come in and do this? And I thought, yeah, sure. I, you know, I'd love to do that for you. Just send me a date. And they said, great, send me an invoice. And I thought, Whoa, wait a minute. No, I don't want to do that. I don't need to be paid. I'll just do this for free. The truth is, I just didn't know how to send an invoice.
Uh, but they believed in me and they were some of my first clients. Some of our, our team, some are Wilson, as a matter of fact, was. [00:07:00] My first client officially, she said, I see it in you. I need your help in my salons. Uh, tell me, you know, tell me how much we can pay you and when we can do it. And then took off from there.
And now it's shaped everything into, uh, alchemy coworking, my other businesses. And now this accidental nonprofit, the Enneagram and understanding of myself and people, it's, it's the most transferable skill.
Christopher: It's incredible. And you know, the, the part I think is so interesting, Keanu, is I, as, as what my experience of this has been, I think there's, there's, there's people that are unaware, right?
And then there's the awareness. And then I think there's awareness and healed. And when I say like awareness and healed of our styles, That's where we've been able to take some of these things in. And as you were going through some of those pitfalls that you had experienced in the past, I'm literally going in my mind.
I'm like, Oh, I have, I have, I have like a short list of eights that I've had, um, and some still within the company, but I literally, as you're saying, I was like, Oh yeah, there, that was [00:08:00] again in there, that was again. So it is something that's so interesting because. You know, we all have very different walks of life, but when you have an assessment like this, that literally can bring everyone onto the same playing field, I just think it's so powerful.
So thank you. Thank you for sharing that. Um, and maybe, you know, giving the idea, you know, just to everyone here, cause you know, we, we all here have a bit of a, an awareness to what Enneagram is. Like when you, when you look at it just to like, simply, simply define it. Cause it's so much, right. How do you do that?
Keanu: Well, with our, excuse me, with our assessment, now that we have, uh, our assessment that we're sharing here, thank you for allowing me to be a part of the team. I know we'll get to that more a little bit later. It starts with the internal drivers. So the internal drivers is the first thing to focus on, and that's what makes it really simple for us.
First and foremost, if you read those internal drivers, which you'll see on the assessment, what you're moving away from, what you're [00:09:00] pursuing, what, what you're, what you're moving towards, uh, your dominant struggle. If it doesn't feel like you feel seen and like, wow, these people were reading my mail, this really resonates with me.
Then you need to do a little bit more deeper work to read some of the other types that maybe you scored higher in to see what that looks like. But if you just knew that. Hey, I like to, I tend to move away from X and I tend to move towards Y right? As a type eight, I move away from being controlled, restricted, limited.
I move towards autonomy and freedom and being able to create, well, then I know even in a moment when it's conversation with my wife conversation with peers or my team, then I understand, wait a minute, they're making me feel restricted. Or out of control or like I could be harmed. I want to move away from that.
I'm seeing that they're not intentionally doing it, but I am perceiving it in them. I don't have a threat and I'm going to move away from that. If I just know that, then I can put that into the proper context. Hey, this is the way you're making me feel in this way. You're making [00:10:00] me feel limited or restricted.
Let's talk about that. Oh, I didn't mean to make you feel restricted. I actually, let's say some of my sixes or ones would say, no, actually, I don't want you to be restricted. I want you to be able to bring all your eight fire, but give you structure to be able to do that. Now I can see it properly.
Similarly with one, I want to move towards. So if you just knew what I tend to move away from and what I tend to move towards, that would change your life. And that's the first thing that you'll find in the Enneagram.
Evan: That's good. Uh, what? So let, let's run through the Enneagram. So, cause I've, I was just at a salon and they were like Enneagram. I'm like, what? You've not heard about this. So there's nine different types, right? There's nine different types. Let's walk through. Can you just give us kind of a, a download of each type?
And so when you take this assessment, Uh, which we'll get to in a second because we have this at the refined network. When you take this assessment, you're going to get [00:11:00] a, a number that you're most likely connected to. And, uh, what's funny is every time I've taken it, I've gotten the same number and people told me what my number was before I took it.
Uh, then a buddy of mine who he's a type eight, And he's like, I'm not taking it. He's like, nobody's telling me who I am. And they're like, yeah, that's what a type eight would say. And he took it and he was a type eight. So let's, let's run through real quick. Uh, what the different types are Kiana's. So first one is type one.
Keanu: Yeah. The type one is the perfectionist. And as the name States, you'll find that in some of the language that we use, it's meant to elicit a response. I heard a pastor say one time that to get someone's attention, you need a tension. And when you call someone a perfectionist, they're already going to I feel like, wait a minute.
I've been called a perfectionist before. No, I'm not a perfectionist. I just want to do things right. And I want them to be right. And I'm always right. Yeah. Okay. Same thing. But a perfectionist is that person that they see something for what it should be. They can't help but [00:12:00] identify flaws. For example, you know, we're, we're, we're, we're, we're all three on the screen right now.
That's how it's presenting, right? Yeah. What I'm seeing is what they're seeing. It would probably drive a perfectionist crazy. These lines here, right on my pictures that like he's, he's not centered. He's not centered exactly right. Right. It's not balanced. So that like perfectionist can't help, but identify that in their surroundings or even in people, something's wrong and I need to fix it.
But it's not that they feel like, Hey, I need to tell you you're wrong. They feel a deep sense of responsibility. So if it's wrong and they don't fix it. Not only is the thing wrong, but they're wrong for not doing something about it. So type ones are very black and white. There's no gray. It is, or it isn't.
Evan: Yeah. I'm laughing. Cause that's my wife. Uh, which is good because in our marriage, I know exactly like it's black or white, right? So, uh, I love your
Keanu: business partner, which is a great compliment. A one in a seven, right?
Evan: Yeah. I know. I, uh, I did some more studying and ones and [00:13:00] sevens actually worked. Really well together.
So, um, that's good to know. So,
Keanu: all right. Type two. Type two is the helper. As the name states, they exist for service, right? They want to be, uh, used. They want to be valuable. They find their value in being able to help. This is the person that, Hey, I couldn't make it to the meeting. I'm sick today. And then, you know, a couple hours later, they're showing up with soup and, and, and some NyQuil, right?
They're just a helper, a great, great support for people. They're the first one to jump in to give support. The downside of that is that they will give so much of themselves and they won't take care of themselves. So they'll pour and they'll pour and they're, they'll pour. And it's interesting.
Coincidentally, I've ran into a lot of twos in leadership in general, but especially in your space, in the salon space or the health and beauty space. And they're just servants. But not being mindful of what they need, I will give to you with this hand. And if I'm in an unhealthy place, I'll reach out and expect with this hand.
So, Hey, [00:14:00] I called you for your birthday. You didn't call me for my birthday, right? I planned this big surprise party for you. You sent me a card. There's this, there's this expectation that I have to give. And that's just not true. You know, you don't have to, you're not, the value isn't just in what you do, it's who you are.
But the two is always that person that's going to call first, check on you. They're the ones that are calling everyone on their birthday. Uh, the most helpful person, obviously the helper.
Evan: Oh, that's so good. Dude, I'm learning stuff right now.
Keanu: All right. Number three. The number three is the achiever. That's the, uh, the chameleon type.
Every assessment has a three. It's the person that can take on any role or responsibility or opportunity. It's kind of like, what does the situation need now? And I can become that they can be very focused. Like a type one, they can be very driven and gray, like a type eight or a type seven, they can be very supportive.
Like a type two is the type of person that can really blend into whatever environment is needed is the type three as well as [00:15:00] the achiever, whatever it takes. And I find that a lot with type threes and career paths, especially as they'll see, well, I pursued a path that maybe I wasn't super passionate about, but I found passion in it, right.
It's like it worked and I'm going to go defer to Christopher on this one. Cause I think I'm reading Christopher. What am I, what am I saying? That's resonating with you. And what else would you add about threes?
Christopher: I mean, every word you've said so far, I mean, that that's, that's where I think this is so great because if, if you're comfortable hearing that feedback, you can see it immediately.
Right. And even down to the, the idea of like the way that I stumbled literally by a burn on my hand into beauty is it's hilarious to me. Um, and that, that is something like, all right, I'll figure it out. I was doing some, um, some salon appliance maintenance this morning. No idea way out of my pay grade, but like.
YouTube in a willing mind, we'll figure it out. So no, very, very seen in that great description.
Keanu: And every, every, every [00:16:00] team, if I could build a team candidly, I'd put one of all nine types. Um, but there's some that I would emphasize and a type three would definitely be someone you need on the team. Great sales too.
Christopher: I do, I do love that part of it, you know, and I think like the, the, the part that I think is so interesting is in that idea of sales, again, you're trying to figure out things and help needs that you might not understand best yourself by pairing two different things together. Um, and again, like that's, that's something that speaks so, so strongly and so truly to me.
Absolutely.
Evan: Number four.
Keanu: So the type four is, is the creative type. You're going to see a lot of these actually in this space and being able to, to navigate that, especially with, uh, the, the emotions, the, the, the individualist, the romantic type, um, the type for being able to have the conversation is they actually like to be in their emotion.
And, uh, by the way, The, Evan, just a second. [00:17:00] Um, y'all know any type four? I think we had a couple on your team, did we not? Um, that were really helpful, um, as far as having conversation about actually navigating emotion. Well, I pull something up here real quick. Evan, tell me about what a type seven feels about handling someone's emotions.
How does that affect you? Does that really get you energized?
Evan: Energized? No. Um, I don't, you know, I, I don't have any four, we don't have any fours on our team. Um, yeah, I think at the time, uh, someone had a, Their spouse was a four. So that's probably what we were talking about. Um, but I, I don't, I don't have any force to really, um, to really have enough to talk about.
I know they're very creative, which I feel like is sevens. We're very creative too. Um, you know, we'll get to sevens in a bit, but I love new ideas. I love starting things. I'm not good at finishing it. So, uh, maybe we could connect with the fours, with the [00:18:00] creative side. Um, I don't know. Tell me, tell me a little bit about what I would do with, uh, with the motion.
Keanu: So the interesting thing is type sevens. And I know I'll share this just a little bit as I pull this up. And this will kind of cover some of the type sevens as well. The type sevens do not like dealing with emotion. So they're a very silver lining because they're optimistic. They're happy. They're fun going, they're easy going and being able to have to sit in emotions is not something that's going to be very energizing stuff to do.
Keanu, we can't sit here and do all this. Absolutely not. We can't, we can't be sitting here talking about like, okay, I'm sad or I'm feeling this type of emotion or whatever it may be. They just want to move on to, okay, what's next? So being able to have that conversation, that's just not something that's going to be energizing to them.
At the same time, here's the trick. Evan, if you felt like, okay, I just need to move them forward. I need to get them back on track. If you would just sit in their emotions for five minutes, they would be able to move forward. [00:19:00] If you're not able to sit in that with them, then they don't feel like you validated their emotions.
You, they actually like to be sad. So, as I said, the, the individualist, the type four, they want to be in that melancholic state. Well, what's interesting is as artists, as creatives, and I'm surprised you don't have any in your, I've seen a lot of them in the salon world as they are artists, but they draw their art.
Out of that feeling and out of that emotion. So the four likes to access that emotion and you run across them. And this is male and female, of course, is that that person that really feels that is they have to express it. And if you just try to move them out of it, they're going to be frustrated with you and candidly, you're just not going to get the best out of them.
Now that one's a big one for me that I know I can think back on the people that I just bulldozed. Some of them are fours that could have offered a lot of creativity and a lot of value, but because it was frustrating to me that they wanted to sit in the emotion instead of getting back to work and accomplishing the mission, I just had no use for them and, and that would just wasn't, uh, an effective leader.
So that's the type for the [00:20:00] individualists, very, very creative types.
Evan: It's really good to learn the Enneagram, uh, about the. people around you, but really yourself, because as a seven, I know I don't finish things. Well, I do not deal. You're right. I don't deal with emotion. I don't deal with negativity at all.
Like I will carve that out of my life and move on, but it's. I can, if I don't go there and sit in the mud with them just for a bit, you're right. I'm there. I'm going to come off like, Oh, he doesn't care. So it's really good as a leader to know that, especially if I know they're a type four to be like, you know what?
I can sit in this mud with you. for a little bit, but I'm kind of in my mind. I'm like, are we planning to get out of this mud? Because if you're sitting here and you want to sit in this mud, like I'm not going to be here to sit in this mud long. Uh, now if you want to get out, we'll hold hands and we'll, we'll walk together and walk through this.
Not literally hold hands, but you know what I'm saying?[00:21:00]
Yeah, I just, Climber.
Keanu: It's okay. There's certain types and what I love about when I'm walking through all nine is really be thinking about. It's a good point to pause it. If it's not your type, someone's like, yeah, okay, get to the sevens, right? I just want to listen to the sevens whenever they're listening to listening to this or those at home.
And each type actually talks about different strengths in a team. So really be thinking about that. The type one structure, the type two service, the type three, uh, being able to be amenable, being able to connect with people, the type four is empathy. So we're learning different parts that we all should aspire to have in our toolbox as leaders, as business owners, but the four is empathy.
The four, actually, not only do they like to be in their emotions, which is. Fine. They will like to sit in others emotions too. So that's a very empathetic leader. As Brene Brown says, empathy is not going into it. Sympathy is going into a dark room with someone flipping on the light, right? I feel sorry for you.
Here's the light. Empathy is actually going into the dark room and sitting down with them. And saying you're not alone. So all of these types [00:22:00] actually will emphasize strengths that we all have to work on just cause you're an eight and you're really good at this. Doesn't mean you also shouldn't learn empathy.
Evan: That's great. All right, let's go to a type five.
Keanu: All right. The type five, the investigator. So the type five operates solely out of their mind, solely out of their head. It's not about feelings. Even the way you ask someone a question, a type five, you wouldn't want to ask them, how do you feel about this? I don't feel anything about it.
Type one. How do you feel about this? I don't feel anything about it. What do you think about this? What are your thoughts about this? What's your instinct about this for other types actually will elicit a better response. So I remember a, uh, uh, pastor that I had at one time that I was just married. You know, I'm, I'm a talker.
If you all, I think y'all are talkers too. And I'm sure you're, you know, your spouse loves that is, uh, you know, I'm the talker in my relationship. So I always felt like when I They're talking about the different roles in a marriage of, Oh, the, the wife will talk, talk, talk. And the man just communicates in grunts.
It's the [00:23:00] opposite in my marriage. I love to talk, but I would be talking to this pastor about having conversation with my wife. And he said, ask a better question. And he walked away. This guy was a brick. He was a velvet brick. I'll tell you what. He said, ask a better question. And I've always carried that with me, even in leadership and even just day to day is, am I asking the right question?
So for a type five, it's that as far as just gathering knowledge, fives live in that space of being able to gather knowledge. I love surrounding myself with fives because as I like to be the fire, Uh, that that warms the house fives. Keep me from burning it down. They bring the structure. Okay. Have you thought about this?
I'll build a system and I remember the first time I encountered a type five as I knew a type five here in ministry I'm the type of person that i'll figure it out and i'll build a system with what I figured out A type five is the type of person that will build four systems Evaluate them decide which one to use before they even take action which can drive me nuts Now I know I can work really well with it I'm gonna go and do it and you build a system on what I did And we work really [00:24:00] well in that way.
So that's the five, the investigator, the thinking type, very attuned with their energy, very attuned with their resources. If they have to go to a party, which they're going to hate you for, for mandatory fun, they're going to show up right on time and they're going to leave early. They're not going to stick, you know, shut the party down with you, but they're still valuable in that way of being able to think through processes.
Evan: Man, that's so great. Cause we have one five on our team. And she knows she, she just embraces the five. And she's so great because whenever we're doing like we did the leaders retreat and some of our staff was, um, talking about something. She was like, well, what about X? What about Y? And they're like, I don't know.
She's like, well, you need to know these things. And anytime we, if you need somebody to like poke holes or find a better way to do things like fives, uh, especially with the five that I work with, she is just, um, Because she knows the vision. She knows the purpose. What are some ways that we can get all the details together?
And, uh, anytime we [00:25:00] make a change, we go to her and we're like, Hey, we're thinking about this. And she'll either come back and be like, Hey, that's great. Or, uh, I found X, Y, and Z that could be better options. So fives are great. Um, we only have one. I wish we had, uh, more in the company.
Keanu: Well, be careful what you wish for.
One sounds good. Uh, sevens and fives have it. It's an interesting dynamic. It's kind of like the dynamic between seven and ones, which you mentioned earlier, you work well together. Some of my greatest problems in organizations were between sevens and ones and sevens and fives that just didn't know it.
Music: Well,
Keanu: I think,
Evan: I think the, the, the great thing about the Enneagram is I'm aware of my flaws. I'm aware of, and before, you know, I wouldn't say it solves everything, but it makes more sense of like, Hey, why are we butting heads? It's like, Oh. Because I can go off, um, feelings and like starting things and we'll figure it out on the fly where, you know, uh, [00:26:00] Hey, let's get a plan together.
Let's go on facts, not feelings, things like that. So it's really to know that
Keanu: the biggest mistake that we make. And I don't think that we like to admit whenever we're unaware, self aware as well as others. Awareness is projection. So I can teach you the way I would do it. I can teach you the way to get it done, right?
This is how you lead a salon. And this is why I love what you're doing with refine is you're starting where they're at and then building them towards where they need to go. Instead of this one size fits all system because they're not one size fits all there. There's tailored approaches depending on the leader, depending on the culture, depending on the area.
There's so much out there. So what refine is doing is starting with how do you see it? It's not how Evan sees it, how Christopher sees it, it's how do you see it, so then we can guide you. And obviously the Enneagram being a part of that, and I always have one in the crowd, so I'm glad I have Christopher, he's wearing glasses, right?
And contacts, uh, but I'll put on these glasses, right? Right now, I'm seeing the world through this tinted, show is, so is, so is Evan. Right now, [00:27:00] we're seeing the world through this lens, through this tinted lens. And I'm saying, yeah, it's not very, it's not very bright in here. And Christopher saying, No, it's very bright in here.
Well, no, it's not. It's actually kind of dim. We could probably turn up the lights a little bit. And Christopher saying, No, it's not. It's incredibly bright because the room you're in is a window, right? And then we argue over these things. And the truth is, we're both right. And if we're both right, we're both wrong.
And it allows us to say, what's that middle ground. So we can start to actually say, okay, I'm just seeing it through my lens. I need to see it through your lens. At the same time, Christopher, you have glasses. I have contacts. There's no way we have the same prescription. So here's my glasses. I have hearing, I have seeing issues.
Where are these? wall, I'm going to be blinded. And that's what we do in our leadership is, well, this is what works for me. This is how I built my business behind the chair. This is what works for me. This is how I built my salon or, Hey, here's a one size cookie cutter approach to building a salon. It's putting our glasses on someone else.
And that's the thing that, you know, again, there's what the problem [00:28:00] that you are solving. And again, some of those one line things that if you just understood that your lens is your lens, you're right. And you're wrong. Yeah. We don't have to talk about anything else. If you just internalize that.
Evan: Come on, Keanu.
It's on a Monday morning.
Christopher: There it is. Hey, we
Evan: still
Christopher: got
Evan: a half hour
Christopher: left, man. Okay. All right. Type six. Yeah, let's let's roll into six.
Keanu: The type six is a loyalist shares obviously is connected to the five and when you see the Enneagram as a circle and you see how they border different numbers each number takes on some characteristics of the number they border So the five takes on some characteristics of the four some characteristics of the six six.
Similarly the six is Risk management. The six is, Hey, I need to identify the risk. I need to make sure I'm accounting for the risk of the five is thinking about processes and efficiency. The six is thinking, what if. What if what if right? Um, like for example, I bet the with the uh, all state commercials the mayhem, right?
That's [00:29:00] speaking directly to what a six is thinking mayhem happens mayhem exists like, you know, what man does exist I need to make sure i'm covering all of those things So six is you can have them in the brainstorming meeting if you'd like to not make them feel excluded But you're not you're not getting the best out of them in a brainstorming meeting candidly that might drive them crazy You Right?
Like, what are we going to do? The six is only accounting for the risk. And what if, what if, what if? So, you may not want them in the brainstorming meeting, but you definitely want them seeing the plan before you commit to it. Okay, this is what we put together. This is what we're wanting to do. Help us identify the risk.
Help us identify what we're not seeing. Because the six, just like the one naturally sees flaws, the six will naturally see, uh, risk in, in a plan or in a strategy. And it's very helpful in that way.
Evan: Yeah, love it. We have a six in our company and, uh, she's great. Um, to have when once I have an idea, I'll bring it to her and let her poke holes in it.
So, yeah. Yeah. All [00:30:00] right. Let's move
Keanu: on to type seven. Type seven. Evan. The type seven is the enthusiast. Very enthusiastic, obviously. Like you just look at Evan. If you want to know what a type seven is, just spend five minutes with Evan and you'll get it. Uh, seven is very, again, optimistic, very positive, very driven, brings a lot of energy into the room.
They really kind of are the life of the party. Uh, they're constantly pursuing that as far as what is the next adventure, the next thing as far as being able to be filled up. And with that as well as pursuing in the sake of, okay, it will satisfy me. When it will satisfy me, then FOMO is a real thing. Uh, for the type seven fear of missing out is huge for type sevens and I'll speak to a little bit as an eight wing seven.
I get a lot and feel a lot and empathize with type sevens is that constantly that next thing, right? What's that fun thing? What's that thing I'm moving towards? I want to have fun. I don't want the seven will be drained by the six in some ways. Don't tell me all the ways I can't have fun. Tell me all the ways I can have fun and then let me go have fun.
So the sevens are great entrepreneurs in that [00:31:00] way. If they understand they're better leaders than managers and surround themselves with managers as an eight wing seven, I understand now I'm a great leader. I'm a great starter. I'm not a manager. And if a seven stays in a place or start something and then moves into a place of management for too long, it can be destructive for themselves and the organization.
Cause they'll feel, well, I'm maybe I need to break this. I'm getting bored consciously or unconsciously. I need to break this and make it fun again. No replace yourself. Put a manager in place and go build the next thing. That's okay. So I've seen that a lot in some of my succession clients is it was a seven and they wanted to take the company in a whole new direction to do something that maybe should just be a whole other company, but they didn't stop to consider.
Maybe I just need to backfill myself in that way. So you're going to come across a lot of sevens in this space, leading salons because it's a very entrepreneurial type. Evan, what say you? Well, I lost you for
Evan: a little bit. I didn't know if it was you guys or me. So luckily Uh, I think it was [00:32:00] me. Um, so everybody heard you guys, but, uh, yeah, I'll, I was out.
My wifi was going out. So,
Christopher: okay.
Keanu: Christopher, did you hold me that whole time? Are we good?
Christopher: Yeah. Oh yeah, absolutely. So here's the, and again, this is, this is so brilliant as I'm hearing you talk about Evan and some of these ways that, that a seven can show up, I'm jumping into my mind and thinking about.
sevens that I've had, you know, within my life outside of the refined network. Right. And again, it speaks so true and true to each one of those points. And again, that's really the beautiful awareness of like, again, as a, I was, I had tested as a three wing for most recently I've, uh, moved to a three wing too.
Right. And in my story about that, like I, I, I actually needed to build facility around empathy to be able to better see the seven. So as you were talking through that, I was like, yes, yes, yes. Like that. It's, [00:33:00] it's so true and true. And again, that limiting feeling, I mean, the moment that we have any of that, we're going to be operating out of either a scarcity mindset or reactivity, which is not our highest calling.
Right. So yeah, I, I kept with you through the whole thing. Canada, when, when Evan said, he's like, I lost her 15 seconds. I was like, I did too, man. I was up in my brain kind of thinking through the situation as he's describing it, very different things though. Wi Fi issue I'm, I'm living through my present future and
Evan: past.
So Keanu, let's, uh, if you, you're a tight, well, let's do this at the end. Cause I want people to understand type eight. And then I'll ask my question. So, uh, let's go to type eight. What's the eight?
Keanu: Type eight. I just heard this recently and I wish I would have had it all along a velvet brick. All right. A velvet brick.
So type eights are driven the challenger, right? I know I should name it velvet brick, but the challenger is a person that is high drive, high energy, right? [00:34:00] Loves people genuinely from their heart. Wants what's best for people. Sometimes too much, right? Unsolicited oftentimes is like, I want it more for you than you want it for yourself.
And I'm gonna beat you up till you go get it. Well, that's not how you get people to move into action. That's not how you get people to actually change their lives as a type eight. Naturally, they are a protector, someone that people feel like they can go to. And I thought it was natural when, um, my, my, Mom is going through a divorce and I'm a junior in high school and she's talking to me about it.
I just thought, well, that's what everyone does, right? That they're there for their people in their lives that they love. Or when my dad was divorced by my step mom and she moved away when I was in seventh grade and my dad was confiding in me about it. I was just weird. I just thought for the longest time, that's what people do.
Right. But at the same time, now I know that's just kind of who the eight is. If you ask any eight, they're going to say in some part of their story, they had to grow up early. I think some of that is the nature of their circumstance. Also, AIDS will look to grow up early. AIDS will look to step into a [00:35:00] void to try and lead.
But at the same time, the destructive side of it that I saw in myself was not understanding different perspectives and understanding, for example, I love hearing and all of us as leaders should love hearing. That's a great question more than that's a good point. Eight will make a lot of good points and all driven types as well, make a lot of good points, but oftentimes not ask enough good questions.
So I started to learn that and started to be able to access, like you said, more of that nine, uh, wing as an eight, more of that empathy, the eight wing seven was strong. I mean, it was like that it stopped for me. There was no nine, there was no empathy. I understood sympathy. Empathy. And I understood being there for people, but I didn't understand sitting in there, sitting with them in it.
And so understanding that the eight, if used properly, I like to say the same house that warms a house can burn it down, uh, unaware eight is a forest fire, it's burning everything in its path and tearing it up and very, very abrasive and intense and unforgiving. They're doing it for the right reason, but still hurting.
[00:36:00] I can call it like a snow plow, right? A snow plow, as it's going down the street, it could be clearing the road. But if it's not aware, it's nicking cars, and it's taking them all with them, and it's hitting civilians. It's like, I'm still clearing the road, but it's damaging everything in the way. That's what an ape can be at its healthiest, it's clearing the road for other people.
But in its unhealthiest, it's taking out everything all along the process.
Evan: Man, what a great analogy. What a great. Yeah.
Keanu: All right. Peacemaker type nine. So as you look at the Enneagram, the type nine sits at the top, the peacemaker, and that's because they're actually able to, whereas the three can become.
Any type and take that on the nine naturally sees the perspective of every type. So my wife is a type nine and candidly, I don't think, I thank God if I wouldn't have found the Enneagram, I don't think that my marriage would have survived. I honestly don't. And I found it early, thankfully. So as we're getting to know each other, Starting to understand as a type eight, I want to [00:37:00] attack conflict, go and get it.
If it's, if something's going on, you call it and you address it right away. Me and Christopher have an issue. I'm calling him saying, Hey, how am I seeing this wrong? What did I do? Let me know how we can work on it. Let's get this behind us. Where's the type nine saying, no, it's fine. It'll go away. It's fine.
It'll take care of itself. And I found that early on with my wife, especially being traditional Mexican family, you don't confront your parents. You don't talk to your parents is what they say is what they say. So of course she was having issues with her mother and I was telling her, you need to address it.
It's going to happen again. No, it's fine. And then it happens again. You need to address it. It's going to happen again. And then it happens again. And finally I'm saying, why aren't you doing that? And she's saying, you're mad and you're angry. What are you doing? That's just not the type nine. The nine is a peacemaker.
They want to bring people together. So anything that looks like it'll drive people apart or drive people apart from them, they don't want to risk that. So conflict is a bad thing. Big issue for type nines, but we're type nines can see that. Hey, actually you are a conduit to channel effective conflict.
They become the [00:38:00] most important person on the team. So if me as an eight and Evan as a seven and Christopher as a three, we on a team will be very intense at the table. If we have a type nine sitting there, we ought to pause once in a while and say, what are you saying? Cause they can piece it all together.
Whereas we're battling for our position, the type nine can actually bring them all together and actually bring the solution to the table. So type nines are the ultimate connector, embody empathy, as long as they understand that conflict is connection, right? If you never fought with your spouse, would you really think that they, am I, are you worth fighting for, right?
Or a team member? If, if I am willing to address your flaws on the team and, and give you feedback and do reviews, it's because I believe in you. If I didn't, and I don't believe in you, I don't think you have any more potential that's conflict, but conflict isn't a bad thing inherently, but nines are natural connectors.
The peacemaker.
Evan: That's good. We have a lot of nines on our team [00:39:00] and, and orientation. I talk about feedback. I'm like, look, you're going to get feedback. And the reason you're getting feedback is because we love you. If you stop getting feedback, I would be worried. Um, because you know, a lot of people. And this is going way too, this could open up a whole different, we can do a whole different webinar, but like how people have gotten feedback in their past.
Some of them have gone down to some of them. Like for me, feedback has always been like, it's hurt, but it's been constructive. It's to make me better. Um, so with the nines Keanu, I love that you shared that. Um, because, and it's true, because we had a nine on our lead team and she would sit over there and she'd be quiet the entire.
And we would all talk and I'm like, Hey, what do you think? And then when she spoke, I was like, Oh my God, why are you not speaking up? So, um, Hey, you're, you're a eight. Christopher is a three. I'm a seven. [00:40:00] Keanu, you're leading us. Give us kind of a, how would you lead us differently between a three and the seven?
Keanu: Yeah. Well, first of all, when you learn the enneagram, learning yourself is actually even less important than understanding every other perspective. And I understand your perspective and I made this mistake. I did a three hour webinar one time, which is crazy anyway, to be on zoom for three hours, but Hey, I started this business in COVID.
So I was getting it any way I could. I got to the end and one of the key leaders on the team, I was just going to get, let's get some feedback. And she said, yeah, I already knew all that about myself. And I said, okay, what did you learn about the team? And she was just. Dumbfounded because she was only listening for herself.
Right? And so now I emphasize that's not even as important as just understanding the different perspectives. So we're on a team here, 83 and seven. I'm gonna understand. We're all gonna be very driven. We're gonna take a lot of ownership. We're gonna take a lot of responsibility. We're all gonna have [00:41:00] great ideas.
We're all gonna have action items that that our priorities may not always be the same. And we also will project that my priorities are the right ones. And yours are the wrong ones. Where I see that as in being able to actually bridge a team. Cause I do see a lot of eight threes and sevens on a team together is really getting granular.
And we have a lot of similarities, but what's the thing that you do best. So talking about like the 5 percent rule, I would be asking Christopher, what's your 5 percent that you feel like only you can do on this team candidly. And don't be shy, share that. And I'd ask Evan, what's your 5 percent that you feel like only you can do.
And then I would go last. Because I know that if it's more important for me to empower you, and this is for any type, sort of specially YouTube, if I empower you and the thing you're most passionate about, and whatever you don't say, then I can fill in the gap. That's more important than me as a leader feeling like well Evan does this really well, but I also do it really well So I want to do it [00:42:00] and I want to be the one that gets the credit for what evan does really well Right in our situation It might be if we're launching salons and evan wants to go travel and launch every single one of them That's something that I would want to do But as a leader, it's more important that he stays empowered and that he stays energized than me saying, I want the credit for that.
So I would start with particularly driven types like yourself. What's that 5 percent you want to do where your GWC, you all are familiar with traction EOS, right? Uh, yes. Break that down. Uh, that's off the, uh, is it the boat traction traction? Yeah. And the EOS model that traction talks about, get it. Want it capacity.
Do you get it? Do you understand what you're doing? Do you have background experience training? Do you want it? Are you passionate about it and your capacity? Do you have the time for it? So especially with leaders like yourselves, high, high level people, I'll be talking to the, what's the GWC. And if it doesn't fit in there, it has to be all three.
Then maybe it's not something that should be on your plate. We can find someone else because I need you to do [00:43:00] that 5 percent that you do best as a leader. That's
Christopher: good. Yeah, I wasn't familiar with that, but that, that, that GWC, that is brilliant. I've, you've given me some homework to do on the rower this week.
Thank you for that.
Keanu: Absolutely.
Evan: What else guys? Well, um, for salon owners there, this might be the first time they have listened to this. I think it's probably sinking in of some of the frustrations where they're like butting heads of, you know, learning the Enneagram would. open up. It's almost like just you got blinders on and it's like, well, this person is not doing X, Y, and Z.
Why are they? And if we understood them better, um, then that would help me lead them. Right. That would help me lead like a five, who needs to know every detail about everything. And [00:44:00] it helps me lead that person in our company. Um, we have a few sevens. So, you know, let me ask you this. Let me ask you this Keanu me being a seven Is it easier for me to lead sevens and uh eight?
Is it easier to lead eight? Does that typically happen?
Keanu: I absolutely, uh, one, you're going to see a lot of it because you attract who you are naturally. If you're someone that is very, very detail oriented, you're going to attract people that are in the same way. Also, you're going to hire people in the same way.
Like we all have this thing of like, oh, they don't get it or they have it. Right. What is it? It is often whatever makes most sense to us. Not what's best for the organization. That makes most sense to me. Um, I like people that are driven. I like people that that Understand that we'll connect through doing I like people that don't sit in their emotions I like people that are okay with building and being self sustaining.
I just described myself, right? We want ourselves and we're so narcissistic in that way Every [00:45:00] person is you know, I'm going to say clinically diagnosed narcissist not that but we all in that same way We want ourselves. So yeah, it's easier to lead your type because you get it But even more than that, if you don't get it.
It's also harder to lead someone like yourself. So Evan, if you had a team of sevens and they all want to go build and create and be entrepreneurial, it would drive you nuts if you didn't know what that was. But then when you can identify it, now you get it and you can channel it better. My first partner, you all now have connected with to a degree, Daniel Brenneman.
Uh, he came in to help me build the Enneagram and I loved it because he's also an eight wing seven and I loved it at first. Because he was able to capture who I am and my brand and really represent that because he gets it. He gets me. He is in a lot of way. We have a lot of similarities at the same time.
The Enneagram helped us to navigate our partnership when I understood. Wait a minute. We are like each other. So we're going to be very driven in what we think needs to be done and how it needs to get done. And it brought a lot of awareness to us that now, obviously we [00:46:00] still work together and he's helped me build other brands.
Now, if we didn't know that we would have absolutely frustrated each other. And it's funny enough, he brought his sister in law onto our team at one point, Aaron, who I love dearly. We worked with me for a long time and then found a better opportunity. And I'm very, very happy for her. They're both eight wing sevens and they introduced each other as we couldn't stand each other until we realized we're the same person.
So it cuts both ways. If you're not aware, you will frustrate you when you are aware, then you can lead yourself and that person better.
Evan: That's so good because Christopher, I don't know if you've seen it, like people who butt heads in the company and they're just, I just don't get them. I don't get them.
And I'm like, you're the same person. You are them. Yeah. And so, yeah, I, I love the, the Enneagram tool. I need to, we have them take this in the interview process. So after, you [00:47:00] know, after we're kind of feeling good about them coming on, uh, we'll have them take the, uh, the Enneagram test, which we're going to put a, uh, if you go to our website right now, now, if you're watching this, through the registered link.
Hang on because you're going to get a free assessment. Um, but if you go to the refined network, you're watching this on YouTube or Facebook, or you're listening to this as a podcast later, you can go to the refined network. com, click Enneagram assessment at the top. You can buy individual license or what we highly suggest.
Buy it for your whole team. They'll all get a license and I would say it probably takes five to 10 minutes. I mean, it doesn't take as long. Um, you know, I guess different Enneagram types would take longer, right? Keanu, they think about it a little bit more,
Keanu: five to seven minutes. I've timed it with different types, so it's pretty okay.
Evan: So, uh, yeah, if you're watching this through the registered link, there's a, uh, right below this video, it says, uh, take [00:48:00] the Enneagram assessment and there's a code right there. So you can use that code to get your free assessment. You'll take it and then it will email you. Um, the pdfs and Keanu kind of give us a rundown.
I know there's a lot on that pdf, but kind of, um, do you need to see one? You probably, I mean, you probably know it front and back, but like, what are some things they're going to learn? One of the things I love about it is we love leadership, but it helps you. With your leadership style on how to connect with this person.
So what, what are they going to find in that PDF?
Keanu: The overall flow of it is you're going to see in the beginning, it's very you centered. You're, you're learning a lot about yourself. And by the end you're learning about us. So from page one to page five, it starts to get, make this transition of, okay, yeah, I'm learning about me and then I'm learning about.
We, and that's intentional because we want to first understand. It's very difficult to understand you if I don't even understand my own perspective, but then by the end of it, understanding it's not about me. It's about connection. I mean, how, if you had a [00:49:00] 2 billion and you're on a deserted island, that money isn't worth much.
Right? So if I know. You, but I don't understand my own liabilities and my strengths and weaknesses is not going to be very helpful. So you're going to see some things like, how do you navigate as you look at the enneagram and you look at the different lines, how do you navigate that GPS? Also, what are some things that surface like childhood, uh, defense mechanisms, childhood interpretations and defense mechanisms, and really applying, thinking about what do I see here that I feel, uh, applies to me.
Really dig deep about where can I go back in my life and see, wow, I really did act in this way or your leadership style, how to lead you. What does that look like? And then finally, it's going to be conflict coping styles. How do you deal with conflict and then interpersonal styles? How do you actually deal in relationships?
So you're going to go on a journey in five pages. I try to make it as simple and efficient and effective as possible, applicable as possible. How do I understand myself and how do I understand those around me and [00:50:00] continue to equip myself moving forward? But I'll tell you, like I tell everyone, it doesn't matter if you read it all and understand it, you can memorize it front to back.
If you're not taking it into the real world and saying, wait a minute, now I see what he's saying. It's the reticular activating system, right? For those of you that aren't familiar with the reticular activating system, think about the last car that you purchased. Think about after you drove it off the lot and you started seeing that car everywhere.
It's like, Oh, I purchased a white Tesla. And all of a sudden it looked like everyone purchased white Teslas. It's the same amount of white Teslas, but now it's on your mind. Now I'm seeing it everywhere, right? I just recently started getting real infatuated with boots because in most of my careers, I wore boots and I realized I could still wear boots.
What kind of boots? Tacovas. I love Tacovas. Now I see them everywhere. Did everyone have the same idea to like Tacovas? No, now I see So with this, when you see this, Oh, I do like conflict as a type eight. I do avoid conflict as a type nine. I am very anal about the details as a type one, and it's a little [00:51:00] bit over, over the top.
Now that you're seeing it, you'll start to see it in your life. And that's where the growth really happens.
Evan: Man, we talk about awareness a lot, uh, at the refined network talk about, cause you know, John Maxwell says awareness is a catalyst for change. So once we are aware and other people are aware that just moves the culture.
And I mean, I can see it financially with our business, Christopher, I'd love to hear your feedback, but, um, when use the Enneagram to understand and Keanu, I love the word connect. And you connect with people, you'll then, once you have good systems and structures in place and pricing in place, now, if you can connect with people, you'll start to see your company grow.
I think it's backwards on my screen. So grow backwards. Um, you'll start to see the, the business move forward financially, culturally. Um, and leadership. And so the Enneagram is not, [00:52:00] and you, you started off with this. It's not just a, a personality test of like, you know, it's more than that. It's a tool to connect with people.
And I've never went to a company and then be like, ah, I don't really need to connect with my team. Uh, every one of them, because if they're bringing in the refined network, they're already wanting, they're already good leaders, right? Like they're like, okay, this is what we're going to do. I've never heard anybody say, you know, I don't need to connect with my team anymore.
Um, and I, I see this. One thing I'm personally going to do is I'm going to have, um, I mean, Jordan, she's already, she's already said she's a part of our team. She put, she needs to do a, a, refresher with this. So we're going to have our team go through this and have it on their one on one sheet. So when I'm meeting with them, I know that they're a nine or they're an eight.
I mean, how I talked to Jordan as an eight and she's been with our company for a long time. I talked to her differently than I [00:53:00] would, you know, someone in our company that's 17 years old that, you know, is a is a two. So there I can communicate a lot differently. If I talk to everyone, like I do Jordan, I'm not a jerk to her, but if I thought everyone like I did Jordan, I would be just going around just like you said, the snow plow just going through.
Um, so I think, I think it's a huge, huge tool. Um, that Keanu like kudos to you. Let's give a hand to you for creating this. Yes. Creating it. And, uh, I will say, uh, we, we are working on this. I mean, we, we just got to get it up on the website. Be Keanu is coming to be a part of the refined network. And he would love to work with this with your team.
And so if you want to have Keanu work with your team, let me tell you guys, uh, Christopher knows this. We're not bringing [00:54:00] anybody into this network unless they are a a plus all star and Keanu is just that. Um, So if you would like Keanu to like, Hey, I really want to work with him one on one, or I really want him to work with our team.
You can have everyone in your team take the assessment, and then he could come in and dive a little bit deeper, uh, with your team. Um, you can just email hello at the refined network. com. That's hello at the refined network. com. We're going to have it up on our website here very, very soon. But, uh, Keanu, like this is an amazing tool.
I can't wait to hear the stories of salons working with you and the feedback that we're getting from the assessments as well. Like, you know what? I am an eight. I have been that snow plow. And that kind of makes sense that this number, this type. Would leave because they don't want to be around somebody that's just pushing them around.
Have you seen that in your, your own [00:55:00] life, um, where people have kind of wanna distance themself, um, from you because you were maybe a type eight that was unaware?
Keanu: Well, when I say. That my marriage wouldn't have survived. I also nothing that I do today. I wouldn't be here, obviously, uh, leading and building this business alchemy or doing what I'm doing with the hurricane efforts.
Cause I wouldn't be aware of how destructive I can be and understanding that, that when you, the, the tagline or like the elevator speech that I would always give is if you accelerate relationship, you accelerate results. Any good thing is the result of a relationship. I dare you to find any good thing in your life that didn't come from relationship, genuine relationship.
So when you do that in your team with your customers and in your community, salons and barbershops are such a pillar of the community that if you're not navigating awareness and how to constantly accelerate relationships with those people, it's not even that you won't see success. There's someone here thinking and probably watching this saying, I'm [00:56:00] good.
Like I have good relationships. I have good people. It's not that you won't see success. It's just, don't you want to maximize your potential? Don't you want to explore every avenue, regardless, whatever avenue or channel it is with the refined networker out there is that I want to maximize. I want to know with, with certainty that I am actually getting the best out of myself.
For my team, for my community and also for my customers. When you accelerate relationship, you accelerate results. And I'll close with this is to everyone to be keeping thoughts and prayers with everything in Hurricane Helene. And now Hurricane Milton, that is terrifying. We want to be ripping its way through Florida.
And of course, anyone out there, definitely my prayers are with you as well is if I didn't know and understand myself. And also have the lens of being able to pick up on quickly, not to manipulate anyone, but to connect with them, to lead them. None of this would have happened. I got a call from a friend on Saturday morning after Helene came through that said, Hey, we're thinking about doing something.
We love alchemy to be involved in, and we've worked together enough that she [00:57:00] understands my strengths and I understand hers. Like, Hey, I want to do this, but I'm good at. Getting people going, she can admit, I'm not great at organization. And I also understand, okay, well now I can start to think of it through all nine lenses.
Yeah, I know the one I exist in. But, alright, how are we empathizing with people? How are we doing it the right way? How are we helping? How are we connecting with people as a three? How are we understanding them? I'm running the whole wheel, right? And I'm thinking about it. We wouldn't have went from, hey, let's collect some supplies last Sunday afternoon, just a little bit of a week over a week ago to now having sent over 30 trucks and trailers into the affected areas.
It wouldn't have happened. Because we would have tripped over ourselves. It's people problems. People problems get in the way of everything just in the same way that every good things come from a relationship. Every bad thing comes from a relationship, too. It's a person, right? We have people problems, and that's understandable.
So when you can do that and you can accelerate that, just imagine. What can be done like something like this in a week? What can be done with you and your company over the course of years? And, and our partner, uh, Summer Wilson [00:58:00] can speak to that impact and Evan can speak to that impact. And that's what we want for you.
Get the best out of your people. You'll get the best out of your company.
Evan: Dude, you said it. I was sitting here. I'm like, okay, what I'm saying is you are making an impact because you're more aware of yourself and how, You work and the others around you. So when you show up, obviously when you show up to volunteer, you don't know everyone's in an Enneagram number.
I bet the more you're, you use the Enneagram, you can kind of pick it out. It's like, you know, I see a lot of to show up at. These volunteer opportunities, right?
Keanu: Yeah, I'll tell you all a story offline about a two that had to be discussed. I'll tell you all that offline. But yes, absolutely. I was able to pick up on quickly.
Okay, this is what that person needs. This is where I need to lean into them because I need them. But I also need to understand what their struggle is right now. So we've seen it this week. And then one of our guys, Matt, he's an accountant by trade. He only works with nonprofits. And he reached out to me and said, Hey, can we do [00:59:00] something?
And I brought him in and we know each other through a really strong mutual friend, but we haven't been quite that friend yet. And we were talking and he said, do you know the Enneagram? This was funny. Uh, cause again, we don't know each other that way. He said, do you know the Enneagram? I said, yeah, I'm familiar.
And he said, are you? And I said, yeah. He said, okay, I get you now. He said, absolutely. I get you. He, he knew the Enneagram. So he was able to say, well, now I know exactly how to deal with you, but I did confirm though. Well, how do you deal with me? Right. Cause some people might have a skewed perspective because they dealt with an unhealthy type or whatever.
And now, you know, we're fast connected. And we deal with each other really well. And we're rocking and rolling having a conversation this afternoon, actually about actually standing this up as an organized, organized nonprofit. The relationship was understood. It's like that immediate connection. When you find out someone likes the same sports team and you immediately feel like, Oh, we're connected now.
That's what kind of happens. That feeling I would relate it to. Beautiful.
Evan: Well, Keanu, you're making a huge impact, uh, in your community and across the [01:00:00] world. Um, thank you for your time today. Uh, if you want to have Keanu. help you with the Enneagram. Hello at the refined network. com. Um, also take the Enneagram.
If you go to, uh, the refined network. com at the top, you'll see Enneagram assessment. Um, you can click that. And if you're watching this through the registered link, you can take the assessment right down below with that code for free. Um, again, Keanu, thank you, Christopher. Uh, great day. Love you guys.
Keanu: Love you guys.
Glad to be on the team. Take care.
Evan: Thanks guys.
